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Office


receptionist

Introduction:

I think prictice office is very important to your life when will be to work in office in future. The main aspects of the purpose of the reception in a business organization and key learning point about how business deal with visitors.
Development:
Significant points…
-Administrative services managers work in private industry industry and government and have a wide range of responsibilities and experience and earnings and education.
-Applicants face keen competition due to the substantial industry supply of competent and experienced workers seeking managerial jobs.
Nature of the work:
Administrative services managers perform a broad range of duties in virtually every sector of the economy. They coordinate and direct support services to organizations as diverse as insurance companies and computer manufacturers and government offices. These workers manage the many services that allow organizations to operate efficiently, each as secretarial and reception, administration, payroll, conference planning and travel, information and data processing, mail, materials scheduling and distribution, printing and reproduction, records management, telecommunications management, security, parking, and personal property procurement, supply, and disposal.
Specific duties for these managers very by degree of responsibility and authority first-line administrative services managers directly supervise a staff that performs various support services, mid-level managers, on the other hand , develop departmental plans, set goals and deadlines, implement procedures to improve productivity and customer service , and difine the responsibilities of supervisory-lavel managers- some mid-level administrative services manager oversee first-line supervisors from various departments , including the clerical staff , mid-level managers also may be involved in the hiring and dismissal of employee, hut they gone rally have nor ale in the formulation of personnel policy, some of these managers advance to upper level positions, such as vice president of administrative services, which are discussed in the hand book statement on top executives.
In small organizations, a single administrative services manager may oversee all support services in larger ones, how over , first-line administrative services managers often report to mid-lavel managers who in turn, report to owners or top-level managers , as the size of the firm increases, administrative services managers are more likely to specialize in specific support activities , for example , some administrative services managers work primarily as office managers , contract administrators, or un claimed property officers, in many cases, the duties of these administrative services managers or similar to those of other managers and super visors , some of which are discussed in other hand book statements.
Because of the range of administrative services required by organizations, the nature of these managerial jobs also varies sign efficiently.
Administrative services managers who work as contract administrators, for instance, oversee the preparation, an alysis, neo otiation, and review of contracts related to the purchase or sale of equipment, materials, supplies, products, or services , in addition , some administrative services managers acquire, distribute, and store supplier, while others dispose of surplus property or oversee the disposal of unclaimed property.
Administrative services managers who work as facility managers plan, design, and managers buildings and grounds in addition to people , they are responsible for coordinating the physical work place with the people and work of an organization, this task requires in targeting the principles of business administration , architecture and behavioral and engineering science although the specific tasks assigned to facility managers very substantially depending on the organization , the duties fall in to several categories relating to operations and maintenance , real estate , project planning and management , communication, finance, quality assessment, facility function, technology integration, and management of human and environmental factors, tasks with in these broad categories may include space and work place planning, budgeting, purchase and sale of real estate, lease management, renovation , or architectural planning and design facility managers may suggest and dversee renovation projects for a variety of reasons, ranging from improving efficiency to ensuring that facilities meet government regulations and environmental health, and security standards , additionally, facility managers continually monitor the facility to ensure that it remains safe , secure, and well- maintained often , the facility managers is responsible for directing staff , including maintenance , grounds , and custodial workers.
Receptionists and information clerks
Nature of work
Receptionists and information clerks are charged with a responsibility that may have a lasting impact on the success of an organization making a good first impression. These workers often are the first representatives of an organization a visitor encounters, so they need to be courteouns, professional, and helpful receptionists answer telephones , route calls, greet visitors, respond to inquiries from the public , and provide information about the organization some receptionists are responsible for the coordination of all mail in to and out of the office . In addition, receptionists contribute to the security of an organization by helping to monitor the access of visitors- a function that has become increasingly important in recent years.
Where as some tasks are common to most receptionists and information clerks, the specific responsibilities of receptionists very with the type of establishment in which they work. For example, receptionists in hospitals and in doctors, offices way gather patients' personal and financial information and direct them to the proper waiting rooms. In beauty or hair salons, by contrast, receptionists arrange appointments, direct customers to the government offices, they may provide identification card sand arrange for escorts to take visitors to the proper office. Those working for bus and train companies respond to inquiries about departures, arrivals, stops, and other related matters.
Increasingly, receptionists are using multilane. Telephone systems, personal computers, and fax machines. Despite the widespread use of out omated answering systems or voice mail, many receptionists still take messages and inform other employees of visitor's arrivals or cancellation of an appointment. When they are not busy with callers, most receptionists are expected to per form a variety of office duties, including opening and sorting mail, collecting and distributing parcels, transmitting and delivering facsimiles, up dating appointment calendars, preparing travel vouchers, and per forming basic bookkeeping, word processing, and filing, employment.
Receptionists and information clerks held about 101million jobs in 2002 almost 90 percent worked in service – providing industries .among service- providing industries, health care and social assistance industries- including doctors and dentists offices , hospitals, nursing homes, urgent-care centers, surgical centers, and clinics- employed one –third of all receptionists and information clerks. Manufacturing, wholesale and detail trade, government, and real-estate industries also employed large number of receptionists and information clerks. About 30 every 10 receptionists and information clerks worked part time.
Job out look
Employment of receptionists and information clerks is expected to grow faster than the average for all occupations through 2012. This increase will result from rapid grow in services industries- including physicians.
Offices, law firms, temporary- help agencies and consulting firms- where most are employed. In addition, turn over in this large occupation will create numerous openings as receptionists and information clerks transfer to other occupations or leave the labor force altogether. Opportunities should be best for persons with a wide range of clerical and technical skills, particularly those with related work experience.
Technology should have conflicting effects on the demand for receptionists and information clerks. The increasing use of voice mail and other telephone au to nation reduces the need for receptionists by allowing one receptionists to perform work that formerly required several. How ever the increasing use of other technology has caused a consolidation of clerical responsibilities and growing demand for workers with diverse clerical and technical skills.
Because receptionists and information clerks May Performa wide variety of clerical tasks, they should continue to be in demand further, they perform many tasks that are interpersonal in nature and are not easily automated, en Suring continued demand for their services in a variety of establishments .

Conclusion:
Reception work is not just about filling informs and issuing visitors badges and giving directions. It's also about meeting and being able to work with a people from many different back grounds if you can do that well and find it interesting and challenging and then you will not only be a positive asset to your organization. But you will be remembered by all the visitors you help in the course of an average day.